Error Codes

A list of error codes and solutions

E28 - EEPROM Error
Possible Causes: The main control board EEPROM is not connected properly Main control board is damaged Troubleshooting This is not a user ...
Thu, 3 Aug, 2023 at 8:10 AM
EA - EEV loop low pressure sensor failure
Disconnect Cn33 from the control board, and check for continuity on the sensor line.   If you do not have any continuity on that sensor, the sensor may nee...
Mon, 6 Feb, 2023 at 1:01 PM
EB - Main loop high pressure sensor failure
Disconnect Cn32 from the control board, and check for continuity on the sensor line.   If you do not have any continuity on that sensor, the sensor may need...
Mon, 6 Feb, 2023 at 1:01 PM
EC - Main loop low pressure protection
When this error is thrown, the pressure gauge on the side of the unit will often be very low, or even at 0.  (This gauge reads normal while the heat p...
Mon, 6 Feb, 2023 at 12:59 PM
FA - Fan Error
The FA Error occurs when the fans are not operating to specifications.  Do the fans turn engage before the error is thrown?  Unlock the controller (ho...
Wed, 2 Aug, 2023 at 10:47 AM
P01 - Water flow switch protection
The P01 error occurs when there is a water flow problem between the Arctic Heat Pump and the buffer tank.  Water Valves: There should be at least two va...
Thu, 1 Dec, 2022 at 11:16 AM
P02 - High Pressure Protection
The P02 error occurs when the R410 Refrigerant Pressure is too high. When the error occurs the pressure gauge on the side of the unit will exceed 600PSI.  ...
Mon, 6 Feb, 2023 at 1:03 PM
P06 - Low Pressure Protection
The P06 error occurs when the R410 Refrigerant Pressure is too low. When the error occurs the pressure gauge on the side of the unit will exceed will not ...
Mon, 6 Feb, 2023 at 1:04 PM
P11 - High Discharge Temperature Protection
P11 occurs when the compressor discharge temperature (running parameter A1) exceeds 110C.  Air Lock / Low Water Flow: Check for adequate water flow and ...
Mon, 6 Feb, 2023 at 1:05 PM
P15 - Large temperature difference between water inlet and outlet
A P15 error occurs when there is a larger than normal temperature difference between the water inlet and water outlet.  Possible causes: Temperature ...
Thu, 3 Aug, 2023 at 8:40 AM